Questions about ReFa MOTION CARAT

• Q. Can this product be used over makeup?

  A. Yes. If using over makeup, be sure to wipe any residue off the product with the supplied cleaning cloth.

• Q. Is it better to use this product before or after applying face lotions, creams and other skincare products?

  A. We recommend using it after applying other skincare products. When you're done, use the supplied cleaning cloth to wipe off any residue.

• Q. Can this product be used over clothing?

  A. Yes, it can be used over clothing. However, it is designed to deliver microcurrent* only when the handle and rollers are simultaneously in direct contact with the skin.
  * Microcurrent is similar to the mild bioelectric current present in the body, and will not cause stinging, tingling or any other sensation.

• Q. How much pressure and speed should I use when rolling this product over my skin?

  A. We recommend rolling the product slowly and gently across your face. Overly quick, vigorous or aggressive movements can harm your skin.

• Q. Can I use this product in the bathtub or shower?

  A. This product meets JIS IPX7 waterproofing standards. You may use it in the bathtub or shower, but please refrain from using it in water for more than 30 minutes at a time.

• Q. Can I use this product in hot water with bath salts or bubble bath, or in a hot spring, sauna or pool?

  A. No, you cannot. Doing so may cause discoloration, deterioration or other damage to the product.

• Q. Can this product be carried on an airplane?

  A. Yes, this product can be carried on an airplane. However, not all airlines and airports have the same carry-on polices. If you have any concerns, we recommend checking with the airline or airport security in advance.

• Q. What is the purpose of the solar panel?

  A. The solar panel embedded in the product uses available light to generate microcurrent*. It does not serve a charging or storage function. Please use in a well-lit environment.
  * Microcurrent is similar to the mild bioelectric current present in the body, and will not cause stinging, tingling or any other sensation.

• Q. The rollers rattle and/or rotate unevenly. Can I still use this product?

  A. Due to the structure of the product, there will be some slight rattling or uneven rotation between the rollers. If you feel that there is something wrong with its functionality during use, please contact the store you bought it from and/or MTG customer service.

• Q. Can I still use this product if I have a metal allergy?

  A. People who have had allergic reactions to metal jewelry should not use this product. If you have had allergic reactions to metals other than precious metals, we recommend consulting a dermatologist before use. After getting your doctor's permission to use the product, try it on an inconspicuous area to confirm that no abnormal reaction occurs. If your skin does not react negatively, you may continue to use it.

• Q. Can this product be used during pregnancy or immediately after childbirth?

  A. Please do not use this product during the early stages of pregnancy or immediately after childbirth. Ask your doctor when your skin is at its most sensitive (e.g., while breastfeeding or during menstruation), and avoid using this product during those times.

• Q. Can I use this product if I have atopic dermatitis?

  A. In cases of atopic dermatitis, allergic reactions to the product may vary from one person to another. Please consult your dermatologist before use.

• Q. Are there any areas where I should not use this product?

  A. Please do not use it on any mucus membranes, or anywhere you are having a skin problem. This includes areas with injuries, open sores, inflammation, or sunburn.

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